What we are learning by building.

Notes on Results-as-a-Service, apps that work like employees, and technology shaped around the business — not the other way around.

Perspective

We Were Building RaaS Before It Had a Name

Three years of building. Years of customer feedback. In March 2026, Sequoia independently described the same shift: sell the work, not the tool.

By Calvin Brown · September 18, 2026 · 10:58 AM ET